Refund policy

RETURNS AND EXCHANGE

At Drink Carrots, LLC, your satisfaction is our priority. We stand behind the quality of our products, and we sincerely hope you enjoy your purchase. If, for any reason, you are not completely satisfied, you can return your order for a refund within 30 days of your purchase. Please ensure that the merchandise is unused, unworn, and in good condition.

TERMS AND CONDITIONS OF PROMOTIONS COUPONS AND DISCOUNTS 

By using or attempting to use any promotion, coupon or discount offered by RIONARANJA, a brand of Drink Carrots LLC (hereinafter "we", "us", "our"), you (the "Customer") agree to be bound by these terms and conditions (the "Terms"). If you do not agree to these Terms, you must not use any promotions, coupons or discounts.

Read more

 

HOW TO RETURN
We want you to love your purchase from Drink Carrots, LLC. If, for any reason, you need to make a return, we've made the process simple and hassle-free.

Initiating a Return:
To initiate a return, please contact us at info@rionaranja.com, providing the following information:

  • Your reason for the return.
  • Order number.
  • Our dedicated customer service team will respond promptly and guide you through the necessary steps to facilitate the return.


Contact Information:
For any questions or concerns regarding returns, please reach out to our customer service team at info@rionaranja.com.

We appreciate your understanding and cooperation as we work to ensure a seamless return process for you. Thank you for choosing Rio Naranja.